Scheduling
How should I prepare for an exterior cleaning visit?
Clear vehicles and patio furniture from the work area, close all windows and exterior doors, secure pets indoors, and unlock side gates for water and hose access. That is usually all that's needed — the crew handles surface protection, plant rinsing and cleanup.
The short version
Clear vehicles and patio furniture from the work area, close all windows and exterior doors, secure pets indoors, and unlock side gates for water and hose access. That is usually all that's needed — the crew handles surface protection, plant rinsing and cleanup.
- Water access from an exterior spigot is required for most services.
- Delicate patio items are best moved before the crew arrives.
- You do not need to be home if gate access is arranged in advance.
- Arrival windows are confirmed the day before the visit.
Related questions
- Do I need to be home during the service?
- No, as long as exterior access and water are available. Completion photos are sent either way.
- What if it rains on my scheduled day?
- The visit is rescheduled at no charge — cleaning results suffer in the rain.
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